Privacy Policy

Suyana Coffee - Privacy Policy Last Updated: Nov 2025

At Suyana Coffee, we value our customers’ privacy and trust. This Privacy Policy explains how we collect, use, protect, and share your personal information in accordance with applicable privacy laws in the United States, including the California Consumer Privacy Act (CCPA/CPRA), the Colorado Privacy Act (CPA), and the Federal Trade Commission (FTC) regulations. 

1. Who We Are Suyana Coffee is a company dedicated to the production and online sale of premium and gourmet coffee, offering a comprehensive process from bean harvesting to delivery to the final consumer. 

Website: www.suyanacoffee.com 

Contact Email: cesartrelles@suyanacoffee.com

2. Information We Collect We may collect the following information when you interact with our website or make a purchase: - Personal Data: name, address, phone number, and email address. - Payment Data: securely processed through third parties (e.g., Stripe, PayPal, or others). - Shipping Data: physical address, delivery, and tracking information. - Technical Data: IP address, browser type, operating system, cookies, and browsing behavior. 

3. How We Use Your Information We use your personal information for the following purposes: - To process and fulfill orders. - To communicate updates or promotions (only if you opt in to receive them). - To improve the quality of our products and services. - To comply with applicable legal and tax requirements. 

4. Disclosure of Information to Third Parties We may share information with: - Service Providers: payment processors, shipping companies, and digital marketing services. - Legal Authorities: when required by law or to protect our rights. Suyana Coffee does not sell personal information to third parties. 

5. Cookies and Similar Technologies We use cookies to enhance the user experience, analyze site traffic, and personalize content. You can manage or delete cookies through your browser settings. 

6. Consumer Rights (CCPA/CPRA/CPA) If you reside in California or Colorado, you have the following rights: - To access the personal information we collect. - To request deletion of your personal information. - To correct inaccurate data. - To opt out of sharing personal information with third parties. To exercise any of these rights, please contact us at: cesartrelles@suyanacoffee.com

7. Information Security We implement reasonable technical and organizational measures (such as SSL encryption, strong passwords, and access controls) to protect your personal information against loss, unauthorized access, or disclosure. 

8. Data Retention We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. 

9. Marketing Communications By providing your email address, you agree to receive communications about our products and promotions. You may unsubscribe at any time by clicking the link included in each message or by contacting cesartrelles@suyanacoffee.com

10. International Transfers If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy standards may differ from those in other countries. 

11. Changes to This Policy Suyana Coffee may update this Privacy Policy periodically. The date of the last revision is indicated at the beginning. We encourage you to review this page frequently. 

12. Contact For questions, requests, or concerns regarding this Privacy Policy, please contact us at: 

Email: cesartrelles@suyanacoffee.com

Website: www.suyanacoffee.com 

© 2025 Suyana Coffee. All rights reserved.